• Phone: +32 (0)3 780.20.20
  • info@dddistribution.be

CONNECT PRO

Our Connect Pro division combines all our B2B services - including cloud, SaaS, VOIP, on-premises servers but also support & integration services. Together with our resellers, we can offer a complete solution to small to medium businesses, covering all their ICT needs.

Cooperating with D&D/Connect Pro for your B2B division can take many forms. We can handle everything (including sales, on-site integrations, support, ...), or only specific projects which you'd like to out-source to us. Don't hesitate to contact us to discuss this in detail.

Our strengths


Proactive IT support for businesses


End-clients can collaborate with Connect Pro in 3 ways: without agreement and purely reactive , proactive or managed . In the last 2 models we offer proactive support in which our Network Operations Center (NOC) continuously monitors and monitors the IT infrastructure, and can resolve and resolve any emerging problems before symptoms occur.

MORE INFO ABOUT OUR APPROACH AND FORMULAS

You can even optionally use our 24/7 service , in which our servicedesk is at your service around the clock.



A total solution for your client's ICT


Connect Pro bundles various departments, each with its own in-depth specialization, bringing a great deal of know-how to provide an impressive and unique total offering in terms of ICT. This offer was specifically designed for the Belgian SME.

An overview:


Local infrastructure (computers, laptops, printers, ...)

From computers to rack cabinets, from printers to network equipment and telephones: Connect Pro provides all local infrastructure for your company. Here we focus on professional products intended for business use and work with vendors such as HP, Intel and others to offer the highest quality materials.

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Servers & storage solutions

Our Pointer Systems division specializes in assembling, building and supporting servers. For this we have an internal team of dedicaded people who have in-depth knowledge in this matter and can always propose a suitable solution.

  • Solutions based on proven Intel technology.
  • Servers tailor-made for your company.
  • Support and service from Belgium , no call centers but real people who speak your language and where you are not just a number.

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Cloud

In addition to local servers, Connect Pro also offers a wide range of cloud solutions through its Cloudhighway division. We prefer or push neither cloud nor local servers; it is based on your preferences and needs that advice is given on the best solution.

  • The full Microsoft CSP range: Office 365, Microsoft 365, Sharepoint Online, Teams / Skype For Business, Azure, ...
  • Numerous other vendors with interesting solutions: Acronis Cloud Backup, Nomadesk, Solarwinds, ...
  • Solutions that are scalable (ie grow with your client's company) and do not require a large up-front investment.

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VOIP telephony

Affordable, modern and customized: that is SkyHi, the telephone solution for businesses.

  • Completely in the cloud, you no longer need a physical telephone exchange.
  • Super user-friendly, yet loads of functionality.
  • Up to 50% cheaper than a traditional PBX.
  • 2 formulas: SkyHi Flex and SkyHi Prime.

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Support and managed services

Connect Pro has a team of system, network & support engineers who assist our reseller's end-customers on a daily basis: on the one hand by performing proactive maintenance , and on the other by providing technical support, assistance and training of the highest quality.

  • Servicedesk accessible within, and optionally outside of (24/7) office hours.
  • Proactive support within our maintenance formulas.
  • Guaranteed response times are possible.
  • Transparent follow-up and communication via our ticketing system, where you can consult all open tickets as well as the technical data of your network.

MORE INFO ABOUT OUR PROACTIVE SERVICES










Partner network


Connect Pro offers service to end clients in cooperation with our resellers and Connect Pro partners. Want to work together to upgrade your B2B division and better service your clients?

E-mail us at info@connectpro.be for more info